Patient satisfaction has become an important consideration in healthcare, and providers have responded with a number of clinical initiatives, some at considerable cost. Yet, according to many online reviews, and in light of rising non-payment rates across the industry, today’s patients still aren’t satisfied. So why aren’t these initiatives enough? It’s because today’s patient is […]
https://www.sirono.com/wp-content/uploads/2017/11/Amazon-BP-header.png238550Blog_Updateshttps://www.sirono.com/wp-content/uploads/2017/09/logo.pngBlog_Updates2017-11-09 14:35:002017-11-09 19:43:45How Amazon.com Has Changed Your Patient’s Expectations
Many hospitals and health systems are working hard to create a positive clinical experience for patients—offering proactive service estimates, improving bedside manner, and providing online patient resources to name just a few. We’ve even heard of patients being greeted by crews of coordinated staff members like they’re shopping at the Gap. In fact, it’s common […]
https://www.sirono.com/wp-content/uploads/2017/10/BP3-Paperwork.png238550Sirono_Adminhttps://www.sirono.com/wp-content/uploads/2017/09/logo.pngSirono_Admin2017-10-13 14:46:302017-10-13 14:52:53Why the Last Impression Is the First Priority for Revenue
Consumers know that we live in a world that’s subject to change. Take home repairs for example. Everyone who owns a home understands that one repair often and unfortunately leads to another. You get your furnace serviced for $75 and find that a $500 part needs to be replaced. The hassles of bids, estimates and […]
https://www.sirono.com/wp-content/uploads/2017/10/BP2-roofer.png288660Sirono_Adminhttps://www.sirono.com/wp-content/uploads/2017/09/logo.pngSirono_Admin2017-10-13 14:40:342017-11-09 16:28:55Why Healthcare Needs to Adapt to Consumer Expectations
If providers are able to adapt to a different collections model Even with current “best practices,” health systems collect less than 35% of patient financial liabilities. Trends in the healthcare industry have shifted greater financial liability onto the patient. The ACA and rising prevalence of high-deductible plans have increased patient copayments by 34%. As patients are […]
https://www.sirono.com/wp-content/uploads/2017/10/BP1-Bad-debt-doesnt.png238550Sirono_Adminhttps://www.sirono.com/wp-content/uploads/2017/09/logo.pngSirono_Admin2017-10-13 14:12:282017-10-13 18:22:28Bad Debt Doesn’t Have to Get Worse for Health Systems
How Amazon.com Has Changed Your Patient’s Expectations
Patient satisfaction has become an important consideration in healthcare, and providers have responded with a number of clinical initiatives, some at considerable cost. Yet, according to many online reviews, and in light of rising non-payment rates across the industry, today’s patients still aren’t satisfied. So why aren’t these initiatives enough? It’s because today’s patient is […]
Why the Last Impression Is the First Priority for Revenue
Many hospitals and health systems are working hard to create a positive clinical experience for patients—offering proactive service estimates, improving bedside manner, and providing online patient resources to name just a few. We’ve even heard of patients being greeted by crews of coordinated staff members like they’re shopping at the Gap. In fact, it’s common […]
Why Healthcare Needs to Adapt to Consumer Expectations
Consumers know that we live in a world that’s subject to change. Take home repairs for example. Everyone who owns a home understands that one repair often and unfortunately leads to another. You get your furnace serviced for $75 and find that a $500 part needs to be replaced. The hassles of bids, estimates and […]
Bad Debt Doesn’t Have to Get Worse for Health Systems
If providers are able to adapt to a different collections model Even with current “best practices,” health systems collect less than 35% of patient financial liabilities. Trends in the healthcare industry have shifted greater financial liability onto the patient. The ACA and rising prevalence of high-deductible plans have increased patient copayments by 34%. As patients are […]